Privacy Policy
Last updated: January 2025
At Dietexpertbookings, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your information.
1. Information We Collect
Information You Provide
When you contact our editorial team through email or feedback forms, we may collect:
- Your name and email address
- Subject matter of your inquiry or feedback
- Content and attachments of your messages
- Any other information you voluntarily provide
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and device identifiers
- Browser type and version
- Pages visited and time spent on the site
- Referring website or search terms
- General geographic location (country/region level)
2. How We Use Your Information
We use collected information for the following purposes:
- Responding to inquiries: To address your content questions, feedback, or editorial inquiries
- Website improvement: To enhance user experience, analyze usage patterns, and optimize our content
- Legal compliance: To comply with applicable laws and regulations
- Security: To protect against fraud, abuse, and security incidents
- Editorial purposes: To understand reader interests and inform our content strategy
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Understand how readers interact with our content
- Improve website functionality and performance
- Measure aggregate site usage and trends
Cookie Types: Essential cookies are necessary for site function. Analytics cookies help us understand usage patterns. You can control cookie preferences through your browser settings.
4. Third-Party Services
We may share limited information with trusted third-party service providers who assist us with:
- Web hosting and infrastructure: Platforms that maintain our website
- Analytics services: Tools to measure and analyze site usage (e.g., Google Analytics)
- Email services: Platforms for delivering messages you request
- Security services: Tools to prevent abuse and protect user data
These services are bound by confidentiality agreements and are only permitted to use your information as necessary to provide their services to us.
5. Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL/TLS encryption for data in transit
- Secure server infrastructure and firewalls
- Limited access to personal information by authorized personnel only
- Regular security assessments and updates
Note: While we employ security measures, no system is completely secure. Please use caution when submitting sensitive information online.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, except where longer retention is required by law. Specifically:
- Email correspondence is retained for 12 months unless you request deletion
- Website analytics data is typically retained for 26 months
- Server logs are retained for 90 days
- Information required for legal compliance is retained as mandated by applicable regulations
7. Your Privacy Rights
You have the following rights regarding your personal information:
- Right to Access: You may request a copy of the personal information we hold about you
- Right to Correction: You may request that we correct inaccurate or incomplete information
- Right to Deletion: You may request deletion of your personal information, subject to legal obligations
- Right to Opt-Out: You may opt-out of non-essential communications at any time
- Right to Data Portability: You may request your information in a portable format
- Right to Withdraw Consent: Where we rely on consent, you may withdraw it at any time
To exercise any of these rights, please contact us using the information in the Contact section below.
8. International Data Transfers
Our website and services are operated from the European Union. Your information may be transferred to, stored in, and processed in countries other than your country of residence. By using our website, you consent to such transfers, provided that your information is protected in accordance with this Privacy Policy and applicable laws.
9. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly. Parents or guardians who believe their child has provided information to us should contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page. Your continued use of our website following the posting of changes constitutes your acceptance of those changes.
11. Contact Us
If you have questions about this Privacy Policy, concerns about our privacy practices, or wish to exercise your privacy rights, please contact our editorial team:
Dietexpertbookings
Address: Ilica 71, Zagreb, Croatia
Email: [email protected]
We aim to respond to all privacy-related inquiries within 30 days.
12. Additional Information
Legal Basis for Processing: We process your personal information based on: (a) your consent; (b) performance of a contract or request you have made; (c) compliance with legal obligations; (d) protection of vital interests; or (e) our legitimate interests.
Data Protection Officer: Questions regarding data protection compliance may be directed to our team at [email protected].
Your Rights Under GDPR: If you reside in the European Union, you have rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your supervisory authority.
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